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Champ Internet is a full service digital marketing agency offering personalized web solutions to make your business grow. Whether your business needs help creating an integrated brand strategy, developing a new website, or improving your search ranking, partnering with Champ ensures you have years of industry knowledge and expertise right at your fingertips. By creating highly customized programs, Champ delivers measurable results so your business thrives and outshines the competition.

Tip of the Week

Live Chat – Join the Conversation

Today, when a customer fills out an online form and asks a question, they expect a speedy response. Not responding in a timely fashion can cause the customer to become frustrated and potentially find your product or service elsewhere online. One method to provide a speedy response on your website is to add a live chat feature. This tip will review the pros and cons of adding live chat to your website.

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Live Chat – Join the Conversation

These days, not receiving a text response in less than three minutes may constitute a natural disaster. Take this methodology online to your e-commerce business and an extended lapse of time without responding to a question could easily cost you the sale. One of the best methods to ensure your business is responsive is adding a live chat feature to your website. A live chat platform allows consumers to speak in real-time to a customer service representative (CSR) directly on their website. As with any customer service platform, live chat comes with its own set of advantages and disadvantages. ..

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